Support
What do you need? We’ll point you straight to it.
- 30-day hardware warrantyStarts the day you receive the PC.
- 7-day returnsChange of mind, from the day you receive it.
- Local pickup or deliveryTucson area only. We do not ship.
- Every PC measured on our benchNumbers come off the machine you buy.
- Windows activatedOn every PC listed now. Each listing names the edition.
Answers
Questions people ask us
17 of 17 answers
What does Reforged Certified mean?Choosing
Every finished PC goes through the Reforged QA process before it is listed: CPU validation, GPU stress testing, RAM testing, storage health, thermals, port and function checks, Windows setup and a final inspection.
See how we testAre the parts new or used?Choosing
Each listing says which components are new and which are certified used, next to the exact part. The condition is written down before you buy.
Does Windows come activated?Choosing
Each listing states the Windows edition and whether it is activated, beside the specifications. Where a processor is not on Microsoft’s supported list for Windows 11, the listing shows Microsoft’s support note.
Nothing here fits?Choosing
Help me choose narrows down what you need, or start a custom build and we will recommend a configuration and price.
Start a custom buildDo you ship?Choosing
No. Reforged is local: collect your PC for free at our East Tucson pickup point, or choose Standard Delivery priced by driving distance across the Tucson area. You pick the method and a window when you buy.
Pickup and deliveryHow do I buy one?Choosing
Pay by card on the listing. Checkout is Stripe-hosted, so Reforged never sees or stores your card number, and the PC comes off the floor as soon as it is yours. Rather pay cash? You can reserve it for a local meetup instead. Want to ask something first? Message us about that build.
Contact Reforged PCsIs there a warranty?Bought
Yes. Reforged PCs systems come with a 30-Day Limited Hardware Warranty that starts the day you receive the PC. Separately, you can request a change-of-mind return within 7 days of receiving the PC with no restocking fee.
Read the warrantyCan I return it if I change my mind?Bought
You may request a change-of-mind return within 7 calendar days from the day you receive the PC. The PC must be returned complete, with its included accessories and items, in materially the same condition as when you received it, and without customer-caused damage. No restocking fee is charged under this launch policy. A change-of-mind return is separate from a warranty claim.
Read the return termsHow do I get my PC?Bought
Every Reforged PC is handed over in person around Tucson. You choose the handoff when you buy: pick it up in East Tucson for free, or we deliver it across the Tucson area, in a window that suits you. We do not ship.
Pickup and deliveryWhat is in the box?Bought
Every Reforged PC comes with its power cable. Each listing shows what is in the box, what is built in, and what you will still need. A monitor, keyboard and mouse are separate.
Shop Gaming PCsSomething is wrong with my PC. What do I do?Not right
Use the contact page and include the build name plus a concise description of the issue; Reforged PCs will coordinate the next step directly. Describe the problem before attempting a repair or modification. Bought a PC from us? Your private page has a help form that opens a support case on that PC.
Contact Reforged PCsI opened the PC or changed a part. Is my warranty void?Not right
Opening the PC or replacing a component does not automatically void the entire warranty; coverage depends on whether the customer action caused the failure. Contact Reforged PCs promptly and describe the problem before attempting a repair or modification.
Read the warrantyA used part shows wear. Is that a defect?Not right
A used or refurbished component may show normal prior-use wear; that disclosure does not by itself mean the system is defective. The warranty covers hardware failure that prevents the PC from performing substantially as represented at sale.
Read the warrantyWhat hardware do you buy?Selling
Complete gaming PCs, office and donor PCs, graphics cards, CPUs, motherboards, RAM, SSDs and hard drives, power supplies, cases and cooling, and mixed lots. Working, untested and not-working hardware can all be submitted; just say which.
Send us your hardwareHow is an offer made?Selling
There is no instant calculator. Every submission is reviewed individually, and if the hardware is a fit we follow up by email. Model names, quantities and clear photos of labels, ports and any damage make the review faster.
Do I have to accept an offer?Selling
No. Submitting the form is a request for an offer. It does not commit you to sell, and it does not guarantee that Reforged PCs will buy.
Can I trade hardware toward a Reforged PC?Selling
Yes. Open the build you want and choose the trade-in review. A trade value is only set after the hardware has been assessed.
Still stuck? Send a message and include the build name. Reforged PCs will coordinate the next step directly.
Contact Reforged PCsBefore it arrives
What comes with your PC, and how we describe its condition.
What comes with your PC
- Power cableEvery PC
Each listing’s own list is on its page: what is in the box, what is built in, and what you will still need. A monitor, keyboard and mouse are separate.
Refurbished parts, stated plainly
Some systems include tested used or refurbished components as well as new ones. The listing names each part and its condition before you buy. A used part can show normal prior-use wear; that does not by itself make the system defective.
Example from the PC listed now: its 512GB NVMe SSD · Intel Optane Memory H10 reads health GOOD, 94%, with 15,903 power-on hours. That is the kind of prior-use fact a listing carries.
- Graphics cardZotac GeForce GTX 1070 Mini · 8GBCertified used
- ProcessorIntel Core i5-7500Certified used
- Memory16GB DDR4 (2 × 8GB) · Corsair Dominator PlatinumCertified used
- Storage512GB NVMe SSD · Intel Optane Memory H10Certified used
Two shelves, one test standard.
Reforged Certified
Certified
- Goes through the full Reforged QA process before it is listed
- Listed with its exact parts, the checks it passed and the games measured on it
- 30-day hardware warranty and 7-day returns
Scrapyard · Tested · Priced to move
Scrapyard
- Older and budget machines: lower prices from oddball hardware, tested to the same standard
- Its condition is written down before you buy
- Scrapyard warranty: pending legal review
Testing and certification
Eight stages. Each one leaves evidence.
Pick a stage to see what it recorded on the PC listed now.
Cinebench 2026 · Sep 21, 2026
Single-core 237.97 · multi-core 830.38
Prime95 sustained load: CPU max 81°C.
Evidence shown is from the PC listed now, certified Sep 25, 2026. Where we have no number to show yet, the slot says so.
Ways to reach us
Contact form
Send us a message
Tell us what you need. We reply to the contact method you choose.
Send a messageBought a PC from us? Your private page has a help form that opens a support case on that PC. Tucson, Arizona.