30-Day Limited Hardware Warranty

This warranty covers hardware failure that prevents the PC from performing substantially as represented at sale. Contact Reforged PCs first so the issue can be understood and handled safely.

The warranty lasts for 30 calendar days from the date you receive the PC. Reforged PCs will ordinarily attempt diagnosis and repair first. Depending on the issue and circumstances, Reforged PCs may provide an equivalent replacement component, a replacement system, or a refund. No particular remedy is automatic for every defect.

Systems may contain tested used or refurbished components as well as new components. Listings identify the hardware, condition disclosures, and known prior-use context where that information is available. A used or refurbished component may show normal prior-use wear; that disclosure does not by itself mean the system is defective.

• Physical damage, liquid damage, or damage caused by unsuitable operating conditions.
• Damage caused by improper overclocking, BIOS or firmware modification, or incorrect component installation.
• Malware or software corruption not caused by Reforged PCs.
• Unauthorized repair or modification when that action caused the failure.
• Customer data. Back up your files; data on the PC is not covered and may be lost during diagnosis or repair.

• Use the PC with appropriate power, ventilation, and care.
• Keep the build information and purchase confirmation available.
• Contact Reforged PCs promptly and describe the problem before attempting a repair or modification. Opening the PC or replacing a component does not automatically void the entire warranty; coverage depends on whether the customer action caused the failure.
• Maintain backups. Reforged PCs does not guarantee recovery or preservation of customer data during diagnosis or repair.

For support questions, use the contact page and include the build name plus a concise description of the issue. Reforged PCs will coordinate the next step directly. Every Reforged PC leaves with its own bench record: the parts it was built from, the checks it passed and the games it measured. That record is the baseline for a claim, so a fault is judged against what the machine actually did on the bench, not against a generic spec sheet.