Fireleaf / Refunds
Fireleaf refund policy, in plain English.
How refunds work for Fireleaf Pro and Ultra.
Last updated 2026-10-28
How refunds work
Monthly and yearly plans: no refunds
We do not refund subscription payments, including renewals.
You can cancel any time. You keep access to the end of the period you paid for.
The founder lifetime licence
The founder licence is a single payment. It never renews.
We do not refund it, except for billing errors and duplicate charges.
If we refund it, or the payment is disputed with your bank, the licence ends.
Fireleaf goes back to the Free plan at its next plan check. You keep every free feature and all your data.
A refunded licence frees its place among the first 500.
If your payment arrives after all 500 places are taken, you get no licence. We refund that payment in full, including tax.
The free trial
The 14-day Pro trial needs no card, so there is nothing to refund.
Tax
Prices are plus tax. A refund includes the tax you paid on it.
Billing errors and duplicate charges
If we charged you by mistake or twice, we refund it. Other refunds are at our discretion.
How to ask
Use the Help and feedback screen in Fireleaf. Tell us what happened and which payment it was.
Buying from the EU or UK
At checkout you agree that access starts immediately.
You agree that you lose the 14-day right to cancel once access starts.
